CAROLINA SERVICES
At Carolina Services, we take care to provide our customers with high-quality, personalized services tailored to their unique needs. Our staff members are professional, courteous, and efficient. All board-certified professionals. Assessments are available the same day, with fast appointments within 24-48 hours, even on Saturday. In-person and virtual for your needs. Can’t drive to classes, no worries, we have sessions mornings, nights, and late nights 9-11 pm, and Saturdays virtually both on your cell or computer. Court soon, book now.
DWI and Legal Programs
The facility provides all standard levels of North Carolina-mandated substance use services.
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DWI Assessment: A required 1.5 to 2-hour interview and review of your driving record to determine your treatment level. By state law, the fee is $100.00.
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ADETS (Alcohol Drug Education Traffic School): A 16-hour educational program for first-time offenders who meet specific criteria. The state-mandated fee for this class is $160.00.
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Treatment Tiers: They offer both Short-Term (20-39 hours) and Longer-Term (40-89 hours) outpatient treatment based on the assessment’s findings.
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Telehealth Services: The program offers virtual sessions via Zoom for both assessments and group classes, allowing for remote completion of court requirements.
Location & Contact
The physical office is located in Shelby, though they serve clients throughout the state via their digital platform.
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Physical Address: , Shelby, NC 28150.
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Phone: 704-419-2186.
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Fax: 855-537-0363 (used for submitting driving records and 508 completion forms).
Operating Hours
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Administrative Support: Staff are generally available Monday through Friday from 9:00 AM to 5:00 PM to schedule assessments and answer compliance questions.
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Class Schedule: Because they utilize Zoom for group sessions, times vary to accommodate different schedules. Typical blocks include:
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Monday – Thursday Evenings: Often starting around 6:00 PM.
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Saturday Mornings: Starting at 9:00 AM.
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Appointments: They offer same-day appointments and occasionally accept walk-ins for assessments, provided you have your lifetime driving record and blood alcohol concentration (BAC) results ready.
Key Requirement: If you are using their services to clear an out-of-state “hold” on your North Carolina record, the site provides a specific “508 Form” portal to help process the necessary paperwork for the DMV.